Refund Policy
A. Refund for Withdrawal Due to Non-Delivery of Course
WWC will notify the student within three (3) working days upon knowledge of any of the following:
1) It does not commence the Course on the Course Commencement Date;
2) It terminates the Course before the Course Commencement Date;
3) It does not complete the Course by the Course Completion Date;
4) It terminates the Course before the Course Completion Date;
5) It has not ensured that the Student meets the course entry or matriculation requirement as set by the organisation stated in Schedule A within any stipulated timeline set by SSG; or
6) The Student’s Pass application is rejected by Immigration and Checkpoints Authority (ICA).
The Student should be informed in writing of alternative study arrangements (if any), and also be entitled to a refund of the entire Course Fees and Miscellaneous Fees already paid should the Student decide to withdraw, within seven (7) working days of the above notice.
B. Refund for Withdrawal Due to Other Reasons
If the Student withdraws from the Course for any reason other than those stated in Clause 2.1 of the standard student contract version v4.0, WWC will, within seven (7) working days of receiving the Student’s written notice of withdrawal, refund to the Student an amount based on the table in Schedule D of that contract.
The said Schedule D reads as follows:
| % of [the amount of fees paid under Schedules B and C] | If Student’s written notice of withdrawal is received: |
|---|---|
| [70%] | more than [15] days before the Course Commencement Date |
| [60%] | before, but not more than [15] days before the Course Commencement Date |
| [50%] | after, but not more than [7] days after the Course Commencement Date |
| [0%] | more than [7] days after the Course |
Refund During Cooling-Off Period
WWC will provide the Student with a cooling-off period of 10 calendar days as based on Student Contract V4.0 after the date that the Contract has been signed by both parties.
The Student will be refunded the highest percentage (stated in Schedule D) of the fees already paid if the Student submits a written notice of withdrawal to WWC within the cooling-off period, regardless of whether the Student has started the course or not.
Non Refundable Fees
The following are non-refundable:
1) Application Fee. However, in the circumstance where WWC has decided not to commence a course, the application fee will be refunded within seven (7) working days after the student is notified, unless the student takes up alternative study arrangements with WWC.
2) Miscellaneous Fees paid to the College. However, a refund will be made for the scenarios in a ‘ Refund for Withdrawal Due to Non-Delivery of Course’ above.
3) Third parties charges e.g. Bank charge, AEIS registration fee, ICA Student Pass application fee and Issuing Fee.
4) No refund of any fee if the student has committed an offence and is expelled by WWC after due process of investigation by a Disciplinary Committee set up by the Principal.
Conditions for Cancellation of Course and Refund
WWC reserves the right to cancel a course if the student number is four or less in which case the refund policy above applies. The College will inform students of the cancellation of course not less than three (3) working days before the course commencement. In such a case, the application fee will also be refunded within seven (7) working days after the announcement of cancellation of course.